If you have any questions about the service or would like to speak to a member of the team, call:
Sales 0330 088 2163
Concierge Services 0330 088 6022
Travel testing travel@yourdoctorfm.com
Customer Complaints Procedure
Service excellence is central to the Covid-19 testing solutions that we provide to our customers. If you have been provided with a service by Your Doctor Film and Media that did not meet your expectations, then it is important that you contact us. In the first instance you should send an email to customer.complaints@yourdoctorfm.com . You will then be contacted immediately by one of our service managers to further understand the issue you have experienced. Only by listening to our customers are we able to initiate change and service improvements.
...or simply fill out the form below and a member of our team will get back to you.