Operations & IT Support Analyst
Operations & IT Support Analyst
Summary of role: Reporting into the Operations Support Manager, Responsible for assisting in the smooth running and manning of the Your Doctor Film & Media Operations & IT Support Desk, which includes delivering 1st line support to a constantly fast-growing remote user base.
Key experience/skills:
- Qualifications in IT would be preferable
- Knowledge of Azure Active Directory and Microsoft Office Admin Center is desired
- Experience with SQL is advantageous
- Proficiency in Windows
- Experience with remote desktop applications and help desk software.
- Educated to GCSE/A level or equivalent
- Experience in a similar role with customer/IT support
- Super organised: used to juggling multiple projects with different priorities and working to short deadlines
- Strong attention to detail and problem solver: our team rely on us to ensure projects run perfectly
- Tech savvy: confident using MS Office
- Have a growth mindsight: we’re growing fast, and you’ll be expected to offer ideas where processes can be improved and drive your own personal development
- Excellent verbal and written skills: you should be able to draft clear, concise communications, adapting tone & style as appropriate
For a full job description or to submit your CV, contact recruitment@yourdoctorfm.com