Laboratory Operations Coordinator

Laboratory Operations Coordinator

Summary of role: Reporting into Laboratory Operations Manager, the primary purpose of the Operations Co-ordinator is to be a first point of contact for the operations and sales teams seeking information and updates from the laboratory to enable smooth facilitation and effective function of their working environment by providing a single point of contact to ensure the smooth running of the core YDFM business(es).

In addition the laboratory operations co-ordinator is responsible for coordinating laboratory efforts by ensuring a steady flow of samples into the lab, communicating priorities and maintaining/communicating scheduled testing.

Experience & skills:

  • Strong customer facing operations / customer service skills
  • Comfortable working at pace and with a degree of ambiguity
  • Strong interpersonal skills, builds trusted relationships quickly
  • Organised with a strong bias for action. Problem solver
  • Excellent communication skills and an empathetic nature
  • Comfortable with using MS Office suite or able to learn quickly (Word, Outlook, Excel, PPT, Teams)
  • Experience with data analysis and reporting to a range of stakeholders
  • Comfortable with learning new systems and processes
  • Strong team player with ability to work to own initiative.

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